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I Don't Need a Website... Do I
??? January
6, 2003
Once upon a time, in a small home office, a busy
entrepreneur wondered why he wasn't quite as busy as he would like
to be. "I market my business as much as possible", said
the entrepreneur, who has implemented many marketing procedures
while running his business.
Our entrepreneur, we'll call him Bob, runs a computer
repair business. His services allow him to provide his clients with
his expert advise, either in their offices, by email, or on the
phone. Because of this, Bob has a large potential market, both
locally and internationally.
Bob has a great brochure, filled with all his features and benefits;
he attends as many networking events as he can; he advertises in the
local newspapers; and he has a huge ad in the yellow pages. But, Bob
doesn't have a website. Why?
"I don't need a website, do I?" asks Bob. "I do
everything else possible to market my business and I also get many
customers by referrals. Why would I need a website?"
Glad you asked Bob! Let's see if we can't outline some of the
benefits of having a website, both locally and internationally.
Your website is a live brochure that is available for
anyone to see from anywhere, no matter if they are 5 miles away or
5000 miles away.
For potential local clients, they may first find your company in the
yellow pages but, if they are looking for more information about you
and the services you offer, the Internet is one of the first places
they will look to do their research.
Many potential long distance clients may be in different time zones
or would rather not make a long distance call. Because of these
factors, the Internet is where they would go for more information.
Having a website enables your information to be available anytime
and, by including your email address on your site, they have a
cheaper and more convenient of contacting you.
Your website allows you to create and show much more
of your information than a print ad or brochure. The more
information you provide, the more likely a potential client will be
to buy from you as they can see everything they need to know. You
can
even include a little something extra, such as tips and resources,
to help your clients see your dedication to providing topnotch
customer service.
Your website also allows you to be more creative in how your present
your information than with something that is in print. You can
add bells and whistles (but not too many) that show that can be
creative in your efforts.
Many people use the Internet to find out more information about
products or services that they are in need of. Your website is a
means of offering information to those who may be researching online
before buying. If you don't have a website, how are they going to
even get a chance to see what you have to offer?
In the same respect, if a potential client has heard about you but
can't find your business card, they may turn to the Internet to try
and locate your contact information or to learn more about you.
Your website opens the door to a larger market of
prospective clients. Even if your service is normally only preformed
locally, there is always the potential to expand. And, you are more
likely to increase your local client base if your website is
available for them to research your service.
Even if you cater to only a specific clientele, your website can be
a place for them to visit or where they can point others to who they
are referring to you.
Your website is the one piece of marketing material that is easy to
change without a huge cost. So, if you have a special event coming
up or you want to include more information on a certain service, you
simply have your web designer make the change. And, almost
instantly, your information is fresh and visible, without the costs
of re-printing new marketing material.
We could go on and on about the benefits of having a website. In
short, having a website is the 'way to go'
these days and, if your company does not have a website, are you
losing customers? Are they finding your competition when using
the Internet but not you? Are they wondering why you do not have a
website when all of your competition does?
Your website is your company's 24 hour advertising medium. Why
wouldn't you consider having one? Bob?
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